Cover -- Half Title -- Title Page -- Copyright Page -- Original Title Page -- Original Copyright Page -- Dedication -- Table of Contents -- 1 The Context of Communication in Divorce Mediation -- 2 Communicating in Divorce Mediation -- 3 Mediator-Interaction Management Model -- 4 Background Features of the Transcripts -- 5 Disputant Communication Patterns -- 6 Mediator-Intervention Strategies -- 7 Lessons from the Data -- 8 The Mediation of Ted and Betty Johnson -- Appendix A: Coding Procedures for Chapter 5 Analyses -- Appendix B: Coding Procedures for Chapter 6 Analyses -- References -- Author Index -- Subject Index.
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Even in the flattest landscape there are passes where the road first climbs to a peak and then descends into a new valley. Most of these passes are simply topography with little or no difference in climate, language, or culture between the valleys on either side. But some passes are different: they are true divides. History too knows such divides. Once these divides have been crossed, the social and political landscape changes; the social and political climate is different, and so is the social and political language. Some time between 1965 and 1973 we passed over such a divide and entered "the next century." Challenging, insightful, and provocative, Peter Drucker's The New Realities anticipates the central issues of a rapidly changing world. When it was initially published, in 1989, some reviewers mistakenly thought The New Realities was a book about the future, or in other words, a series of predictions. But, as indicated in the title, the book discusses realities. Drucker argues that events of the next thirty to forty years, or even further on, had already largely been defined by events of the previous half-century. Thus, Drucker discusses episodes in world history that had not yet happened at the time of the book's initial publication, such as: the archaism of the hope for "salvation by society" in "The End of FDR's America"; the democratization of the Soviet Union in "When the Russian Empire is Gone"; the technology boom of the 1990s in "The Information-Based Organization"; and the evolution of management in "Management as Social Function and Liberal Art." Graced with a new preface by the author that discusses both reactions to the original publication of the book and how important it is for decision-makers to consider the past and present when planning for the future, The New Realities is mandatory reading for understanding politics,
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This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ult
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I recently agreed to participate in a study in which the researcher was interested in learning how academic scholars make the personal choice to pursue their specific field of inquiry. She wanted me to explain my personal fascination with conflict, and to begin by reflecting on my adolescence as a formative driver for my interests. I remarked that the significant developmental markers in my life centered on major conflict episodes that, in many ways, also have served to define a generation. My junior high school years were defined by the JFK assignation, while my high school years witnessed the MLK and RFK assignations and the attending civil unrest in Cleveland, Detroit, and Chicago. In college, I remember May 4, 1970 as if it were yesterday because I attended Bowling Green State University, a sister school of Kent State, and activists staged a very intense demonstration on campus just hours after the Kent State events. Finally, graduate school was marked by the Yom Kippur War and the fall of Saigon.
Purpose The purpose of this study was to determine the relative impact of positive and negative face threats in conflict scenarios on the relational quality between disputants. This study also sought to determine whether the contextual variables of relational distance and power differential mediated this relationship as predicted by politeness theory.
Design/methodology/approach To test the hypotheses, a 2 × 2 × 2 design was implemented manipulating the variables face (positive and negative), relational distance (business and personal) and power differential (high and low power differential). Participants read one of the eight scenarios, then responded to the dependent variables which focused on the impact of the face threats on relational quality between the participants. Subjects were recruited using the M-Turk, Amazon platform. Manipulation checks were carefully constructed to ensure subjects understood them.
Findings The results of this study indicated that positive face threats have significantly more impact on relational quality between disputants than negative face threats. Moreover, context did not mediate these results. Neither relational distance nor power differential impacted the extent to which positive face threats compromised the relationship between the disputants.
Research limitations/implications This is the first study to explore the impact of face threats on relational outcomes in conflict. Prior studies focused only on the extent to which contextual variables would impact the choice of face threats that disputants might make in response to power and relational distance differences. This result suggests that face threats play a significant role in determining relational outcomes in conflict settings.
Practical implications This study suggests that practitioners, such as mediators or group facilitators, should take steps to limit the kinds of positive face threats that disputants exchange during conflict. If positive face threats are allowed to escalate, then they can severely compromise the willingness of disputants to trust and continue to work toward an integrative solution.
Social implications Political divisions often appear to widen in the context of positive face threats as individuals seek to belittle the identities of their opponents. As these face threats escalate, they can result in polarizing language that disempowers these individuals from wanting to work together in a trusting relationship to accomplish important social goals.
Originality/value This is the first study to explore the relative impact of positive and negative face threats on the relational quality of disputants in conflict. It is also the first to explore the extent to which context mediates the impact of face threats.
In this article, we discuss the historical development of various methodological approaches used by social scientists. The well-known divide between the positivist and constructivist traditions is alive and well in the variety of recent methodologies including those discussed in these issues. More recent developments include nonlinear approaches intended to deal with the complexity of the world as it presents itself. The advent of new technologies has expanded the reach of quantitative methods while also increasing the efficiency of data collections and analyses performed by qualitative researchers. Another trend is toward making research findings more relevant to the communities being researched. Innovation is the key theme of each article that is summarized in this essay. The developments captured by the authors presage a brave new world of continuing innovation in social science methodologies.